Refund policy

Refund and Return Policy for VastraSagar

At VastraSagar, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns

• Timeframe: You may return items within 7 days of the delivery date.

• Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.

• Process: To initiate a return, please contact our support team with your order number and the details of the item you wish to return.

Refunds

• Once we receive your returned item and verify its condition, we will process your refund.

• Refunds will be credited to your original payment method within 5–7 business days.

Exchanges

• If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Non-Returnable Items

• Certain items, such as customized products or items marked as final sale, are not eligible for return or exchange.

Contact Us If you have any questions regarding your return or refund, please reach out to our customer support team through the contact details available on our website.